Covid Policies and Procedures

We are extremely serious

Here at Rachel Neville Studios committed to the safety and comfort of our clients. Whether in the studio or on location, our staff and our work practices are focused on keeping both you and our team safe and healthy. Our intention is to continue to provide the highest level of photography services without compromising the safety of all persons involved.

Here is our promise to you: We follow the best practices from local, federal and ASMP (American Society of Media Photographers) guidelines, and we will continue to update our policies and procedures as new information becomes available.

How we are protecting you in the studio:

Masks, frequent testing, and a stringent safety hygiene regime are mandatory for all staff.

We check our temperatures upon arrival and throughout the day.

We will sanitize common area surfaces such as counters, door handles and keyboards throughout the day.

We will disinfect surfaces, floors and fabrics nightly and between every shoot using approved effective agents.

A dedicated PPE disposal bin will be available with easy access so that discarded masks, gloves and wipes can be carefully managed.

Our studio will be continually stocked with hand sanitizer.

Social distancing protocols will be used, with chairs placed 6ft or more apart and a maximum number of 5 people in the studio at all times.

Arriving at the Studio:

Upon arrival, you will have the option to call/text the studio for entry to avoid the building touchpad.

At the studio, you will be asked if you exhibit any of the CDC outlined symptoms of Covid19. Such as fever, difficulty breathing, a dry cough, a loss of sense of smell or taste etc.

Please call the studio to reschedule if you have a fever or are experiencing symptoms of Covid-19, or have come in contact with someone presumed to be infected.

Before entry, you will be asked to use the hand sanitizer station just inside our main door.
If you do not have a mask, one will be provided for you.

We ask that you wear a mask or face covering at all times, with the exception of when you move to shoot on the cyclorama.

During the Shoot:

We will follow our makeup artists’ policies and procedures for safety. If you are booking one please ask for a copy of the artist’s policies in advance. We will not employ a makeup artist who does not follow a set of pre-agreed upon guidelines. Our photographers will not be able to help you with your makeup or hair, with the exception of giving guidance and insights.

Styling will be limited to client brought items or our current in house items that can be laundered nightly. All changes in clothing will be done in the restrooms and a laundry bag will be provided to place worn or tried on items inside immediately upon changing.

We do provide mats/rollers/balls at the studio for the convenience of our clients. Each item will be sanitized nightly or between every shoot, but for your protection, we ask that you bring your own whenever possible.

Our selection of complimentary hair and makeup items will, for the moment, not be available. We encourage you to bring your own and check everything twice before traveling to the studio.

We ask that you bring all food and beverages to be consumed during the shoot so as to reduce deliveries to the studio.

We will practice contact-less photography sessions… All dancer/client corrections and adjustments will be made verbally or through demonstration.

On Location:

Photographers and clients will travel to and from locations separately so as to maintain distance.

An action plan for each shoot will be decided upon in advance, to enable a contact-less shoot.

We will maintain a distance of at least 6ft and all participants will wear masks (with the exception of the dancer when shooting).

The dancer/clients will be given advice and guidance of wardrobe changes in advance and the plan will be followed so that the dancer will be able to accommodate all changes and bag carrying themselves.

All gear/wardrobe/items to be used will be sanitized prior to shooting and upon returning to the studio.

Image Review:

We all want to have a great time while shooting and create wonderful, impactful images. We do not want to stifle the creative process that often leads to “wow” photographs. By the same token, guidelines suggest that it is unwise to gather for longer than is necessary to produce our work. We will encourage shoots that are purposeful and to the point, and we will not encourage lingering longer than is necessary to create wonderful work together. We will no longer be able to go back through images together after the shoot. But understanding the excitement and sense of accomplishment that comes at the end of our time together, we will endeavor to make the digital proofing gallery available to you within 7 business days after your shoot. We will be happy to jump on a phone or zoom call to go through them with you and select your favorites and talk about retouching.

We know that this shift in policies will feel like a lot to many of our clients. Our commitment to the health and safety of you, your families, and our community is unwavering. We know that together, we can create outstanding images that create confidence and excellent marketing, while maintaining the safest possible environment to work in.